10+
Years of Excellence
Understanding the need to care
Our mission is to enable people to live fulfilling, independent lives in the comfort of their own homes. We achieve this by providing personalised, professional care that adapts to individual needs while respecting dignity and promoting wellbeing.
We are guided by the Care Quality Commission’s key lines of enquiry. Learn more on the CQC website
Safe
We protect people from abuse and avoidable harm. Our safeguarding, infection control, and risk management meet the highest standards.
Effective
Care is evidence-based and delivered by skilled staff. We assess needs properly, support health and wellbeing, and work in partnership.
Caring
We treat people with kindness, respect and compassion. We involve people in decisions about their care and uphold privacy and dignity.
Responsive
Services are person-centred and meet people’s needs. We respond to concerns and complaints and adapt to changing circumstances.
Well-led
Leadership, governance and culture support high-quality care. We learn, improve and work in partnership with others.
Excellence in Every Aspect of Care
We hold ourselves to the highest standards because your loved ones deserve nothing less. From recruitment to ongoing supervision, quality is embedded in everything we do.
Regulated by CQC
Registered and inspected by the Care Quality Commission
Comprehensive Training
All carers complete rigorous training programs covering personal care, medication management, first aid, and specialist areas like dementia care. Ongoing professional development ensures skills remain current.
Safeguarding Excellence
We maintain robust safeguarding policies and procedures. Every team member is trained to recognise and respond to potential concerns, ensuring vulnerable adults are always protected.
Thorough Vetting
Enhanced DBS checks, comprehensive reference verification, and detailed interviews ensure we only employ trustworthy, qualified individuals who share our values and commitment to care.
Careful Matching
We take time to understand both client needs and carer personalities. Our matching process considers skills, experience, location, and compatibility to create lasting, positive relationships.
Meet the People Behind the Care
Our leadership team brings decades of combined experience in healthcare, social care, and business management.
Meet our teamA Decade of Compassionate Care
3HA Limited Founded
3HA Limited was founded with a commitment to quality home care in our community.
3HA Care Service
3HA Care Service was established, building on the foundation of 3HA Limited.
First CQC Inspection
Underwent our first Care Quality Commission inspection, with about 29 service users.
First CQC "Good" rating
Achieved our first "Good" rating from the Care Quality Commission.
Company expansion
Began expanding through acquisitions, including Danbury Care and, more recently, Medical Partnership in the Rayleigh area and surroundings.
DAC and Dengie
Worked with Essex County Council to acquire DAC; the area grew into Dengie.
CQC "Good" rating
Care Quality Commission again rated our services "Good".
North Essex branch
Opened our new North Essex office branch on 16 February 2026.
Ready to Get Care That Feels Like Family?
Let us help you find the perfect care solution for your loved one. Our friendly team is ready to answer your questions and guide you through the process.